1. Introduction

This Cookie Policy explains how Downtown Asset Management ("we", "us", and "our") uses cookies and similar technologies to recognise you when you visit our website at [Insert Website URL]. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This policy should be read alongside our Privacy Policy, which explains how we use your personal information.

2. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Downtown Asset Management) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, portals, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

3. Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website and client/tenant portals to operate, and we refer to these as "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our online properties.

The specific types of first and third-party cookies served through our website and the purposes they perform are described below:

Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site (for example, logging into a landlord or tenant portal). Without these cookies, services you have asked for cannot be provided.

  • Example purposes: Session management, securing portals against fraudulent logins, and remembering your cookie consent preferences.

  • (Note: You cannot opt-out of strictly necessary cookies as the website will not function correctly without them).

Performance and Analytics Cookies

These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions.

  • Example purposes: Using services like Google Analytics to understand website traffic, monitor page load times, and identify any website errors.

Functionality Cookies

These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or interacting with a property map.

  • Example purposes: Remembering search preferences for property listings or keeping you logged into your portal session.

Targeting / Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

  • Example purposes: Tracking the effectiveness of our property marketing campaigns across social media or search engines.

4. How can I control cookies?

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting your preferences in our Cookie Consent Banner when you first visit the site. You can also change these preferences at any time by clicking the "Manage Cookies" link at the bottom of our website.

Additionally, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website (such as secure portals) may be restricted.

As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

5. How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

6. Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at estates@downtown-am.com.