1. Introduction
These terms and conditions (together with the documents referred to in them) outline the rules for using our website, www.downtown-am.com (our "Site"), whether as a guest or a registered user accessing our property portals.
By using our Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Site.
2. Information About Us
www.downtown-am.com is a site operated by Downtown Asset Management Ltd ("we", "us", "our").
We are registered in England and Wales under registration number 11646041.
Our registered office is at 1 St Georges Court, Altrincham, WA14 5UA.
We are a member of The Property Redress Scheme and subscribe to their Code of Practice.
We are affiliated with and regulated by Propertymark.
3. Property Particulars and Disclaimers
The content on our Site, including property listings, descriptions, photographs, floorplans, and BTR development updates, is provided for general information only.
Not an Offer or Contract: Property particulars set out on our Site do not constitute part or all of an offer or contract.
Measurements and Details: Any measurements or distances quoted are approximate. While we make reasonable efforts to update the information on our Site, representations of a property’s condition, furnishings, or building amenities are for guidance only and must not be relied upon as statements of fact.
Verification: Prospective tenants or leaseholders must satisfy themselves by physical inspection or independent legal advice regarding the accuracy of any property details before committing to a tenancy or purchase.
4. Accessing Our Site and Client Portals
Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted.
Tenant and Landlord Portals: Where we provide access to third-party CRM platforms or property portals (such as Street.co.uk or similar systems) to manage tenancies, maintenance reporting, or landlord statements, access is restricted to authorised users only.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential.
You must not disclose it to any third party.
We have the right to disable any user identification code or password at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use.
5. Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it (including but not limited to text, photographs of properties, branding, logos, and digital assets). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use, but you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way. Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.
6. Limitation of Our Liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Use of, or inability to use, our Site or connected property portals.
Use of or reliance on any content or property listings displayed on our Site.
7. Acceptable Use and Viruses
You may use our Site only for lawful purposes. You must not use our Site:
In any way that breaches any applicable local, national, or international law or regulation.
To send, knowingly receive, upload, download, use, or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material (spam).
We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access our Site. You should use your own virus protection software.
8. Third-Party Links
Where our Site contains links to other sites and resources provided by third parties (including referencing agencies, local authorities, or maintenance reporting tools), these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them.
9. Applicable Law
These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Last Updated: May 2026
